It is a beautiful day here. Town is packed with visitors and it is also Market Day.
Hubby walked Maya back from the clubhouse after we had a wasted journey to collect our meds from our new chemist of choice which seems to be out of the frying pan into the fire.
Last month, our first of using them, our orders weren’t ready to collect when we’d hoped as they needed to order one particular item in especially. OK, we could live with that as we had been a day early, so this month we ordered on time and gave them the full timeframe stated as per the surgery only to find that they had only just put it on the system this morning and it ‘may’ be ready later today.
This does not bode at all well with us, as it would appear that this particular chain of chemists needs a rocket up their arse because their service is seriously lacking.
They have recently closed one of two branches here and taken over the pharmacy attached to the doctors surgery where the staff have no idea what they’re doing as two ‘systems’ are involved and they don’t have the sense to check them both if a patient’s prescription is missing from one. They have also reduced their opening hours from 8.30am to 11pm Monday thru Saturday and 10 to 4 Sundays to 8.30am to 7pm M-F, 9am to midday Saturdays and no Sunday opening at all at the moment, which should it ever be reintroduced, will be just for an hour!!
This was one of several reasons we changed, so we’ll try again tomorrow, and if our prescriptions still aren’t ready, then we shall be sending off an email to their Head Office and just hope somebody actually reads it.
Everything is falling apart in this country and basically no-one in power seems to care as they blame Brexit, Covid, and now Ukraine for supply shortages, common sense, and customer care.