Today is Wednesday 13th April

Today is day three without our internet connection and a landline.
We are convinced it is simply a case of them not switching us on at their end, though it is a worry that they can find no record of an account under our new phone number. We have checked the email correspondence we have by piggypacking on our neighbour’s broadband line and we have the correct number.
I am also worried that they will sting us £85 for the fault trying to put the blame on us.
Our internet and phone line were working perfectly on Sunday but there is no connection coming into the house now and we have tried both sockets. When calling the new number from our mobile, it is ringing, but not here!
We have checked several times every day by lifting the receiver hopeful to hear a dialling tone but are greeted with silence.
We have always said that everyone is too reliant on technology and this is a perfect example. We have received text messages referring us to their website as they assume we have a smartphone.
We cannot check our emails, the weather, the news, look anything up or access our blogs.
If we didn’t have our mobiles, which are simply PAYG with text facility and a lousy camera, we wouldn’t be able to contact anyone because they have now removed the public telephone box from the end of our road.

Our engineer is due to come between 1pm and 6pm, so as I am collecting our friend’s daughter from the railway station because she is still too poorly to drive, I will be taking Hubby’s mobile in case they ring with a change of plan. To be honest, that would not surprise me.
On Monday when we were supposed to go live, a little man in his van had been playing the knitting came in the junction box at the end of the road, and had also driven up our street. Hubby flagged him down on the way back, but he couldn’t help us as it was not on his job sheet.
Yesterday, another van was parked in our road and someone else was knitting in the junction box so perhaps Monday’s guy had dropped a stitch and they sent someone with more experience or a crochet hook. That van also drove down our road to drive out again an hour later.

My mobile In Box has been flooded with text messages from them confirming this, that and the other, and the last ten messages are all about failure.
Years ago, when you had a fault with your phone line, you rang one number and they were able to test the line there and then, even if it wasn’t your own. It would appear this is an impossible task now and customers are either expected to do all the running, or they send out an engineer two days later in the hope of making a quick buck.
It reminds me of when I worked for the gas board in 1972-73 and we had moved into our new property after living with my grandfather for almost a year. The house had been empty for over 20 years and still had gas lighting, which actually worked. Dad was able to get a grant from the council (as well as a council mortgage) for electricity and central heating, but the original gas meter needed to be replaced. No more was it a case of one guy did all, so we had someone come to take away the meter that hadn’t been disconnected, then someone else come to fit the meter that hadn’t been delivered.. In the end, I got it done on a gas escape and all it took was one fitter who did the lot in less than half an hour.

About pensitivity101

I am a retired number cruncher with a vivid imagination and wacky sense of humour which extends to short stories and poetry. I love to cook and am a bit of a dog whisperer as I get on better with them than people sometimes! In November 2020, we lost our beloved Maggie who adopted us as a 7 week old pup in March 2005. We decided to have a photo put on canvas as we had for her predecessor Barney. We now have three pictures of our fur babies on the wall as we found a snapshot of Kizzy, my GSD when Hubby and I first met so had hers done too. On February 24th 2022 we were blessed to find Maya, a 13 week old GSD pup who has made her own place in our hearts. You can follow our training methods, photos and her growth in my blog posts. From 2014 to 2017 'Home' was a 41 foot narrow boat where we made strong friendships both on and off the water. We were close to nature enjoying swan and duck families for neighbours, and it was a fascinating chapter in our lives. We now reside in a small bungalow on the Lincolnshire coast where we have forged new friendships and interests.
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17 Responses to Today is Wednesday 13th April

  1. Paula Light says:

    Ridiculous! Hope this is resolved STAT!

  2. Hammad Rais says:

    Somehow, this sounds so close to the phone landline drama of my town as well. My brother and I switched to the fiber optics connection, which was a bit pricey, but it saved us from enduring the day to day landline disconnecting issue.
    And last year, we totally cut the wire for good, though I really miss the dear landline number of our home.

  3. Glad you are back now!

  4. Sadje says:

    I hope they resolve this today.

  5. murisopsis says:

    So much frustration!!

  6. Carol anne says:

    My god! What a fiasco! I’m glad its finally sorted now!

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