Our service engineer arrived as promised around 1.45 as per his telephone call.
He tested the line and knew exactly what the problem was. Remember I mentioned dropping a stitch?
Well it turned out to be something like that.
Have you ever wondered how the telephone engineers know which line goes to which house out of the thousands of coloured strand spaghetti in those junction boxes?
To put it simply as I understood it, it all comes down to numbers, tones and junctions, and it would appear that somewhere along the line someone replaced the line wires to our house but didn’t record it properly, so the numbers didn’t match, hence no connection. Had we kept our old phone number, there would have been no problem, but seeing as we wanted a new number to kick Shell well and truly into touch, a delay in service was the outcome.
The young man who came to us was very nice and Maya took to him immediately. This may well have had something to do with the fact that he has two GSDs, one of which is white and approaching twelve years of age. Luckily she didn’t embarrass us by helping him and running away with his tools, and instead lay down quietly in the hall and went to sleep.
It didn’t take long to connect us and now we are back to normal. It may be me, but we seem to be running faster than we were.
While we’ve been off the air, I’ve prepared posts to publish about our training day and a couple of other things but for now I’m going to respond to your comments and pingbacks, and thank you for your patience.
It is so good to be back!
Welcome back
thanks
You’re welcome
So glad it was a fairly quick fix!! Maya was so good! Our dog would have set up a racket!!
She was very good, and at least didn’t run away with some of his tools!
There you go. It’s all just knitting…
yep. Thanks Geoff. Turns out the connection error was about 800 lines out!!!
we are so glad your back Di! So happy to hear things went smooth and you have a faster internet speed now!
We could have done without the delay but it was soon sorted and here we are!