I’ve had a late start to the day having rolled over at 6am with the intention of having another hour, which actually extended to over three! I must have needed it as yesterday was a bit of an anticlimax.
The fitter arrived yesterday bang on time, but could not fix the fault as he didn’t have the part. This was a little annoying as you would have thought that us having traced the problem they would have put one on board just in case.
That would be a no then and it is now on order which could take a week, then 8 days, then a fortnight, and by the time he left two and a half weeks as it has to come from Germany. If they can’t get one, we should get a new hob. As to when, I dread to think so we’re hoping it can be replaced. And soon.
Good news is we have no gas leak at the moment and have precautions in place to warn us of any. The cooker is back in place and dinner is cooking as I type.
This is the second time we have correctly diagnosed a fault but the experts had to see it to diagnose for themselves and then we had the inconvenience of waiting.
It would seem that no-one keeps a basic stock of anything anymore, even official dealers, and parts have to be ordered in on a one to one basis rather than sit as ‘dead money’ in a box in a storeroom.
The previous instance was the I10 and and an emissions valve which not only cost us £160 for the diagnosis to be confirmed (we bought a gadget that recognises faults for £16) but another £400 for the job a week later. Bearing in mind we had a 40 mile journey to and from the garage each time, it was lucky it wasn’t more drastic and the car was driveable without issue.
However, what followed was aggressive sales for changing our car having uttered a passing comment on an I30 and then phone calls, texts and emails regarding work on the I10 they had ‘suggested’ on their maintenance check, which we hadn’t asked for, to the tune of another £500 minimum. Despite a phone call asking them to remove us from their database as we no longer had the car now anyway, when a written invitation arrived in the post to change our car, I lost it and scrawled over our address
WHAT DO I HAVE TO DO TO GET YOU TO TAKE US OFF YOUR DATABASE??????
Funnily enough, I’ve heard nothing since.
Hopefully we shall have a more restful day today, and hope yours is off to good start.
Keep safe everyone
Your comment they had to see it themself, I agree. I had blood drawn this morning and she had to find the vines herself. I would give a B on drawing blood but a C on patient care. Stay safe.
You too Bettylouise. My veins run for cover when it comes to blood tests and it takes a couple of stabs.
I drew blood for over 10 years either a hospital or doctor’ office. When the person drawing the blood listens she has less trouble.
The $1300 ‘fix’ for Baby recently was an echo of what you wrote. With the problems that occurred and the back-date of ordering in (not one, but TWO) parts (one was a tire FFS), I was not best pleased. The guy doing the repair gets an “A” for good customer service, but a “D” in feeding me a line that “they couldn’t use local parts’ or some b.s. There are THREE tire companies up here, and one of them had the tire, in stock, for the same price. He refused to consider getting it and finishing the job, stating that “we’ve already ordered the tire and can’t send it back’ (what a load of manure). The other part that was on back order was a tiny little part, something to do with the suspension, which, when I had Baby aligned six or seven months ago, was broken then too. I smelleth a rat! I found the part (which the first job mechanic told me wasn’t even made any more) at a parts store in a town about 10 miles away from here. I had the guy buy two of them, and had the spare in my glove box, but didn’t think of it until too late this time. Grrrr. The aggressive nature of those auto sales personnel is beyond belief! They keep telling me Baby is ‘aged out’ and that I need to start thinking about a new car, but until they reduce the cost to even semi-reasonable, they can go fly a kite! Sorry about the soapbox! 😳 But it just gets my goat to hear that kind of thing is world-wide now! Shocking!
Know what you mean about the car Melanie.
The mileage on the C3 is so ridiculously low for a five year old vehicle, it’s almost going backwards. We’ve actually done more miles in 9 months than was on the clock when we bought in last April! Still, she passed her MOT though the battery housing being loose was mentioned……. funny how it was on the previous MOT and we got it fixed before agreeing to buy the car. Seems they shook it and it moved. Oh well, our guys will sort it when we book her in for a service in March or thereabouts.
Apparently a local garage will find a lot of trivial work that ‘needs to be done’ and will charge the earth. I’m glad Hubby is vehicle savvy.
Wow! That had my blood pressure going up too!! Glad you were able to let off some steam and possibly get the issue resolved!
Haven’t heard from them since Val. Cooker is still OK and we are waiting to hear when the part is in.