Wow! How professional………………..

We started the ball rolling on Monday.
Yesterday I had a message requesting confirmation of email.
Today we had text messages saying our flu jabs had been reserved and we would be contacted when they were released.
Less than three days………………… and we have a new GP.

We were going to ring the new surgery on Friday, but following receipt of the flu texts, I rang today.
Two rings and a recorded message said that if you had chest pain to hang up and dial 999, then another recorded message to say I was being put through to reception. Ten seconds and I was talking to her.
Yes, we are on their books and they are our new surgery. We have been assigned a lady doctor.
Yes, we would have to have a telephone appointment to discuss our meds, and that is scheduled for next Tuesday.
I mentioned Hubby’s referral issue, and was asked to hold. She came back on the line and said she had booked a double appointment for Hubby so he could request that then.
INR, she suggested he go tomorrow as booked, then all others can be by their nurse, so afterwards (if they do it of course) we shall be going to the new surgery to book the next appointment. They seem to do them every day and have one nurse who does it.
We can order our meds as we do now, and yes, they can be collected from the local pharmacy. The system they use is the one we are used to.
Hubby has accessed his notes, and already everything has been switched to the new surgery. Nottingham took 5 weeks to send the notes through.

Of course we don’t know what it will be like should we need to make a doctor’s appointment and have to ring at 8am on the day. However, there is a choice of two surgeries, multiple doctors on duty, they have out of hours appointments, and also access to a ‘hub’ which we shall have to enquire about.

Less than three days, no hassle, and the relief is enormous.


About pensitivity101

I am a retired number cruncher with a vivid imagination and wacky sense of humour which extends to short stories and poetry. I love to cook and am a bit of a dog whisperer as I get on better with them than people sometimes! In November 2020, we lost our beloved Maggie who adopted us as a 7 week old pup in March 2005. We decided to have a photo put on canvas as we had for her predecessor Barney. We now have three pictures of our fur babies on the wall as we found a snapshot of Kizzy, my GSD when Hubby and I first met so had hers done too. On February 24th 2022 we were blessed to find Maya, a 13 week old GSD pup who has made her own place in our hearts. You can follow our training methods, photos and her growth in my blog posts. From 2014 to 2017 'Home' was a 41 foot narrow boat where we made strong friendships both on and off the water. We were close to nature enjoying swan and duck families for neighbours, and it was a fascinating chapter in our lives. We now reside in a small bungalow on the Lincolnshire coast where we have forged new friendships and interests.
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14 Responses to Wow! How professional………………..

  1. Thrilled for you. Finally you are dealing with professionals who know what theyโ€™re doing.

  2. willowdot21 says:

    Excellent I am so pleased for you both ๐Ÿ’œ

  3. So glad everything is going smoothly!

  4. Sadje says:

    Yes, this is how it should be. Great.

  5. Carol anne says:

    awesome! So happy you now have a new gp! Great news! ๐Ÿ™‚

  6. murisopsis says:

    Wow! What an improvement!

Comments are closed.