What a bloody game, and we have come away angry but at least with our wallet intact.
When I made the appointment yesterday, I explained what the problem was and asked if Hubby could go in with Maggie for her appointment because she was so nervous.
We pulled up outside with about twenty minutes to spare thinking it would give them plenty of time to take Maggie’s full details, weigh her, log in her microchip number and check her vaccination card which we’d taken with us.
What a waste of time and effort.
Hubby was not allowed in, and was asked had we notified our existing vet to send Maggie’s details on to them. Patiently, he explained that we wanted to see how she got on with the vet first before we committed ourselves to their care. He had all her medication details in a wallet, but get this………….. sorry, we’re not accepting any paper into the surgery.
We came away, Maggie squirming to get back into the car.
The discharge is still there, so we rang our vet for a repeat prescription.
No go, they needed to see her again in case something stronger was needed, so I’ve made an appointment for tomorrow morning, even though it goes very much against the grain bearing in mind what happened last week.
We rang the local vet here, and the receptionists are the same, as are two of the vets we know. They were really kind and understanding, but again, Hubby couldn’t go in with her.
Luckily they still have our records on their files.
Back home, Hubby rang our vets again and had a chat with the receptionist.
Yes, they are aware of what happened, and yes, he can go in with her this time. HURRAH!
If she needs an ultrasound, that can be done without anesthetic. DOUBLE HURRAH!
Sadly, the lady vet and her husband are no longer there, so it will either be the vet Maggie reacted to or the new guy who looks about twelve.
Whilst we understand the need for caution and respect procedures, this coronavirus is really pissing me off more than ever now.