No, we still don’t have a date for Hubby’s op yet, but there has been a significant change in the way our GP surgery is being run.
I just hope I don’t jinx it by writing about it!
It would appear that someone has finally cottoned on that the original system of making an appointment actually works. So rather than the Sit and Wait clinic being full within ten minutes of opening time, now you can make an appointment to see the doc leaving the Sit and Wait for the duty doctor and emergencies only.
The relief and stress reduction on the reception staff is amazing, and when Hubby went up this morning he was given an appointment with our preferred lady doctor this afternoon. The Sit and Wait had five people in it, and valuable time was not being taken up with the need for repeat prescriptions, follow up appointments or sick notes. It also appears that should the doc tell you to make a follow up appointment, you can now do that too!!