A Change of Operation

No, we still don’t have a date for Hubby’s op yet, but there has been a significant change in the way our GP surgery is being run.
I just hope I don’t jinx it by writing about it!

It would appear that someone has finally cottoned on that the original system of making an appointment actually works. So rather than the Sit and Wait clinic being full within ten minutes of opening time, now you can make an appointment to see the doc leaving the Sit and Wait for the duty doctor and emergencies only.

The relief and stress reduction on the reception staff is amazing, and when Hubby went up this morning he was given an appointment with our preferred lady doctor this afternoon. The Sit and Wait had five people in it, and valuable time was not being taken up with the need for repeat prescriptions, follow up appointments or sick notes. It also appears that should the doc tell you to make a follow up appointment, you can now do that too!!

About pensitivity101

I am a retired number cruncher with a vivid imagination and wacky sense of humour which extends to short stories and poetry. I love to cook and am a bit of a dog whisperer as I get on better with them than people sometimes! We have recently lost our beloved dog Maggie who adopted us as a 7 week old pup in March 2005. We decided to have a photo put on canvas as we had for her predecessor Barney, and now have three pictures of our fur babies on the wall as we found a snapshot of my GSD so had hers done too. From 2014 to 2017 'Home' was a 41 foot narrow boat where we made strong friendships both on and off the water. We were close to nature enjoying swan and duck families for neighbours, and it was a fascinating chapter in our lives. We now reside in a small bungalow on the Lincolnshire coast where we have forged new friendships and interests.
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17 Responses to A Change of Operation

  1. fransiweinstein says:

    So glad there has been this improvement. Finally!! Didn’t you mention in one of your posts that this lady doctor you like is new? Maybe she’s behind the changes.

  2. Sadje says:

    That’s good! The system finally working.

  3. Progress! Will the op require a hospital stay or is it out-patient?

    • Sadly the op is nothing to do with the basic running of the surgery (sigh) and we are waiting to hear from the hospital some 80 miles away. They forgot him last year, hence the delay to now. He’ll be in overnight, possibly 2, which is why it was important I could drive the distance as he can’t drive afterwards either. It’s the end of January next week and one of the tests is only valid for 28 days, plus they have to give him 10 days notice to adjust his meds for blood thinners. It’s cutting it fine. Our ‘new’ doctor is aware of his frustrations, but if she starts the ball rolling with a different hospital, he’ll go to the back of the queue and it really needs to be sorted as it’s been going on for over two years now.

  4. jenanita01 says:

    Common sense…how refreshing!

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