The price of biscuits………….

Maggie is a bit fussy with her biscuits as she doesn’t like them mixed with her dinner or anything else, preferring to munch or crunch them independently.
We usually buy her a box of biscuits in various shapes and colours, and she is rather partial to the little black ones in the shape of a house. I believe they are charcoal based and thus good for her digestive system.
One of our supermarkets had a special offer of two boxes for £3 (usually £1.90 each) and we have started one in the past couple of weeks.
Sadly, there were only around half a dozen black ones in the box, so I sent an email off to the manufacturers to make their quality control aware of it.
I’ve written a similar post on product disappointment and I was pleased to receive a response from a lady this time who has a dog (could be for PR) who likes his treats too.
She kindly explained the procedure for filling the boxes and I can understand how everything is automated and weight conscious.
What was so lovely was her saying that rather than our dog miss out on her treats, she was putting some vouchers in the mail to put towards anything in their range. This is quite expansive including Maggie’s main food.
They arrived this morning and we have £6 to spend.
Maggie is wagging her tail already.

About pensitivity101

I am a retired number cruncher with a vivid imagination and wacky sense of humour which extends to short stories and poetry. I love to cook and am a bit of a dog whisperer as I get on better with them than people sometimes! We have recently lost our beloved dog Maggie who adopted us as a 7 week old pup in March 2005. We decided to have a photo put on canvas as we had for her predecessor Barney, and now have three pictures of our fur babies on the wall as we found a snapshot of my GSD so had hers done too. From 2014 to 2017 'Home' was a 41 foot narrow boat where we made strong friendships both on and off the water. We were close to nature enjoying swan and duck families for neighbours, and it was a fascinating chapter in our lives. We now reside in a small bungalow on the Lincolnshire coast where we have forged new friendships and interests.
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20 Responses to The price of biscuits………….

  1. That’s so nice. My Maggie and Bruce loved the homemade biscuits I used to make them. If you’re interested in trying them I’ll send you the link to my recipe.

  2. Such a sweet girl 💕

  3. fransiweinstein says:

    Wonderful customer service, very impressed. And very happy for Maggie.

  4. Here’s another recipe. I have several as well as cakes for dogs, and cupcakes for dogs 🙂

  5. blindzanygirl says:

    Lol I bet she is Di. Well done there!

  6. Pingback: It sometimes pays to complain | pensitivity101

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