We have heard several people refer to our town as God’s Waiting Room, and thought it a rather charming expression.
Now that we’ve been here over 18 months and spent a lot of that time in the GP’s waiting room, we think it’s a typo and perhaps he thinks he’s god.
Hubby wanted the results of a test and told to ring later in the day as the results were back and the GP would write a prescription for him to collect.
OK, he could do that.
Another receptionist beat him to it (at least they were footing the bill for the call) and told him the doctor would like to see him before prescribing antibiotics, so he would need to make an appointment.
HERE WE GO AGAIN, you know what’s coming don’t you.
“No, I can’t make you an appointment, but appointments are available on the day if you ring at 8am. Or you could come to our Sit and Wait clinic.”
We were at the surgery just after 7.45 this morning and already there were 51 people in the queue (Hubby counted them before the doors opened at 8). God knows how many were behind him.
He was lucky to get an appointment for around 10am to see a GP who was due to arrive at 9. We chatted to a lot of other disgruntled patients and when I said I had some shopping to do, I got orders for cake, pizza, tea and biscuits.
Halfway down the fruit and veg aisle I got a phone call asking if I could bring in some change so that Hubby could get a cup of coffee. I went one better and took in a sticky bun as well, much to the amusement of the old boy sitting next to him.
While I was in the chemist on site looking for foot powder, an irate patient came in saying it was like a different world ‘in there’.
She had been told yesterday that she had to see a doctor to discuss the results of a blood test and would have to come to the sit and wait clinic. She was fuming that the FULL sign had gone up before she got one.
They didn’t have what I wanted (again actually) and seem to be working on minimum stock so we are wondering if there is something ‘in the wind’.
I noticed a new sign on reception today about if you have cause for complaint and the correct procedure. There is even the name of an individual and an address to write to. Guess who will be getting all that on Thursday when Hubs has his INR jab.
Oh: trying the sister surgery was a bigger nightmare than anticipated as
THEY BOTH HAVE THE SAME SWITCHBOARD