You know where I’m going with this don’t you (see previous post).
Yep, we rang the pharmacy at 3.30.
‘No sir, I’m sorry but we haven’t received your prescription yet.’
It’s chucking it down outside, so we don yellows (all three of us) and pile in the car.
Mr Tarmac and Co have left for the day, leaving a coned off mound of caviar in the middle of the road which people are using as a roundabout.
We park up, and Hubby marches in, well, walks pretty fast with his two sticks.
He sees another young lady, equally pleasant and obliging who taps into her screen and says ‘It appears to have been done. Have you been next door?’
We explain about our phone call less than ten minutes ago.
‘It’s probably there now, but I’ll just check as I’ve just finished some “Urgents” .’
She then leafed through three trays brimming with prescriptions and lo and behold, Hubby’s was right at the bottom of the last tray.
‘Oh, it’s not been signed yet.’
It is two minutes to four.
Hubby is almost airborne by this time and I’m holding his arm to stop him crashing across the counter on a red cloud using his sticks as a propellor.
He says nothing, but he’s shaking.
The girl sees the look on his face (thunderous) and handing him the paper says
‘Why don’t you just take this next door and explain that it hasn’t been signed, though it should be OK to fill. If not, come back to me.’
We go into the pharmacy and see the guy who kindly put the meds to one side for us this morning. He smiles as he approaches.
We point out the lack of signature on the prescription, so he confers with the Head Honcho Pharmacist on duty. The guy nods his approval.
Hubby gets his meds and a repeat tick list of all of his medication. He will be making a manual request in future, thus taking it out of the automatic ‘repeat’
cock up procedure.
As we are walking out, we thought we’d let the lassie in the office know we were sorted.
The door was locked.
It was 3 minutes past four.
In summary, let me tell you this little story, something I remember from years back , about four people named Everybody, Somebody, Anybody, and Nobody (you can find it on an internet search under Who’s Job is It?).
There was an important job to be done and Everybody was sure that Somebody would do it.
Anybody could have done it, but Nobody did it.
Somebody got angry about that because it was Everybody’s job.
Everybody thought that Anybody could do it, but Nobody realized that Everybody wouldn’t do it.
It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done.
Sheesh. Technology is supposed to improve things. It will kill us all.