Or jump on a box, or put my fist up close and personal to however is responsible for the miles of red tape, stress and BS we are being subjected to.
Today it was the turn of Hubby to keep his calm boots on and for me to be hovering four inches off the ground.
One of our greatest fears is owing money. It is our proud boast that we don’t owe a penny to a soul, but the Tax Man is saying otherwise.
Cue second letter giving us until Dec 16th to pay the full amount ‘due’ as they are unable to amend Hubby’s tax code to collect it in the next financial year as ‘there are no current records of PAYE to deduct from’.
BECAUSE HE DOES NOT HAVE SUFFICIENT INCOME TO WARRANT PAYING INCOME TAX.
(The fact that it has taken TWO WEEKS for this letter to get to us says bundles about the Post Office service)
It would appear that our carefully constructed letter of 25th November (and umpteen copies of documentation to back this up) sent by recorded delivery (and at first class should have been received the next working day) has not been delivered yet.
Did I mention the Post Office (lousy) service?
Obviously the two have crossed/kissed/waved to each other in passing/ in the post.
So, down to the Council Offices we went and they have been absolute gems, allowing us to use their phone as the number quoted on our letter was for ‘Agents’ only, and running off copies of the copies to be sent again tomorrow.
Hubby spoke to a very nice lady who was working in the Call Centre in Portsmouth.
Funny, the one I spoke to last week was in Manchester and the address on the back of the envelope was Newcastle.
Our call reference was the date and time, and her name. All has been documented and passed on in our secondary letter.
We have Tax Offices listed in three main towns within driving distance to us.
All listings say ‘DO NOT WRITE TO OR VISIT THIS OFFICE’ and quote a phone number.
Yep. The one we rang, got put on hold and lost over half of my phone credit in waiting only to be cut off or referred back to DWP.
It is no wonder this country’s Tax issues are such a farce.
Claiming/demanding/threatening legal action on taxes not owed, ignoring taxes that are, or letting people off what is due thanks to loopholes so deep there is enough tape to tie bows.
Trying to contact them? That’s the joke of the century.
The government website is the pitz, but one number reaches all………. and no-one.