When it comes to money, then I’m usually your gal. I’ve been working too long with the stuff not to know what’s real and what’s not, though I may not be the sharpest knife in the box in other matters.
Imagine my surprise to find a message in our ‘In Box’ to say we were entitled to a refund on an order for some craft materials.
The order in question was for a scalpel handle and pack of 50 blades made about four years ago.
The amount of our refund was £65.80.
Not bad, seeing as the order was only for £8.75 originally, which included £1.99 P&P.
Welcome to point
In order to claim our refund, the message instructed us to ‘click here‘ (box provided) to complete the necessary form to begin the process which would take 2-3 business days to complete.
NOWHERE on the email message, audit line or sender details was the name of the company we dealt with, or in fact any company header or logo, just ‘scalpelandblades’.
Out of curiosity, we clicked and got a red warning message that the email had been reported as rogue (not that we would have completed a form anyway and would have reported it ourselves).
In other words, it’s a scam folks, just another way for someone to get hold of your credit card/bank card/bank details in order for them to ‘credit your account’ with your refund when in truth they will drain it (and that takes minutes, not days).
NEVER give your bank details to an unknown source, especially in an email.
I would take your logic one step further and say never give your bank details to anybody if requested via email. Banks do not request your account info via email. Neither do Credit Card companies. We get a of of scam emails which look legit with bank logos etc, and they apparently have found a problem with your account which can be resolved by you logging in via their link. (Yeh right………. and I was born yesterday!).. 🙂 I learned a magic rule years ago in the context of safe driving habits: “If in doubt ……….. don’t!” That same rule applies very nicely to email requests for personal information. Of course one can always phone the bank to verify their email!
Spot on. We too go by ‘If in doubt, DON’T!’ on just about everything, and when it comes to banking, we go into a branch as I’m not prepared to discuss sensitive or personal information on a mobile phone or in an email.
The sad thing is that too often naive people do fall prey to these types of phishing scams- otherwise there wouldn’t be so many of them out there. My motto when it comes to things like this is “trust no one”.
good philosophy. There are a lot of gullible people out there. For all we know, someone had hacked into the company’s data base and that was how they got our order details. Luckily the card used is no longer operational.