The internet here at the boat can be iffy, though lately we have been able to sit at our laptops without disconnection and do what we happily like to do.
We have identified ‘flagging times’ when automatic back ups are likely to be in process, and also dips in service when the staff come on duty at 8.30 ish and revives when they leave at 5.
However, when a particular couple of people are on duty, we have problems, and the other day, Hubby lost it when he was working on something in depth for his blog, and the internet crashed.
Hubby is clever. He knows how these things work (he used to fix computers and telephones and was an electronics engineer in former lives), and has managed to find access through ‘a back door’ to ascertain whether it is the internet, router, server or site being visited that is down.
Armed with his laptop and a shaking fist, he marched up to the office and ‘had a go’.
Innocently, he asked if there was a problem with the internet (knowing exactly what it was) and one of the ‘culprits’ said No, everything was working fine, and waved his fancypants phone at him.
Hubby pointed out that the internet connection on the phone was nothing to do with the site router, as he was picking up a satellite ‘service’ from his phone provider.
Hubby then went on to explain about the innards of computer internet line connections and digital addresses, and one of the Managers sat up intrigued with this knowledge coming from a client.
Hubby backed up his knowledge by bringing up a data screen on his laptop and pointed out what was what, where it was, what it did, how it was supposed to be, and the reason it didn’t work was because some twit had turned the damn router off!
(Second culprit had gone home at 4 and turned all the switches off at their PC).
Hubby suggested they rebooted their system, having called up this same data on Mr Fancyphone’s computer, talking him through the process.
We shouldn’t complain really, after all the WIFI here is free, but whilst Hubby can cope with technological failures (kinda), he can’t abide idiots.
pensitivity101 
I love that the old timer (no offence in that statement intended) explained the inner workings of a router to the young buck! R-E-S-P-E-C-T!
We’ve just been up to the office for electricity and the first thing Hubby was asked was if the internet was OK!
I feel like that at times!
The problem (at least from my perspective) is not so much that large corporations and government departments have a good quota of idiots working for them (the “law of averages” rather predicts this) but rather that I am treated like a total idiot. In dealing with local government, I am so frustrated with the total BS and totally illogical arguments presented to support their position on an issue. When I logically rebut their explanation, I simply get another load of BS and more illogical arguments. Unfortunately, I don’t have a solution …………….. but a good wallop of Scotch comes in handy!
I so agree with you. One of the best excuses I had for a company not paying their bill was because of 9/11. They were neither in the States, American or had American connections!
And as an aside, after your wallop of scotch you could always wallop them with the bottle (figuratively speaking) 🙂