The weather has held sunny and dry, and as promised our covers were fitted to the boat on Wednesday.
Well, not quite.
I remember years ago (shortly after my divorce actually) being in Exeter visiting a friend when the clutch went on my car, a Renault 12TL.
I loved that car, and it, together with the dog, were the only two good things really to come out of my marriage.
You know what it’s like when you come up behind a workman (not sneak) and they are shaking or scratching their head looking confused?
This is what happened when I approached the mechanic who had replaced my clutch.
He was holding a couple of nuts and bolts in his palm after finishing the job and unbeknown to him that I witnessed it, he threw them away!
Here on the boat our fitter had done a smashing job putting the cratch cover in place.
It really looks the business, and has given us an ‘extra room’ on that end of the boat, insomuch as we have covered space that we can utilize (and utilize we have to store two bulky items that had taken up over half the boot space in Hubby’s car).
However, when it came to fitting the pram cover, everything was going swimmingly until he turned a corner and stopped.
I asked if there was a problem, to which he replied he didn’t think so but it looked short, and continued popping, studding, bungeeing and hooking.
However, there was an issue as we had a couple of spare inches of fabric where there shouldn’t be, and we were short by a couple of inches overlapping the side, thus not symmetrical to the other.
The offending bottom ‘skirt’ was therefore unhooked, unpopped and unbungeed, and taken away for replacement.
Today, after just 2 days, our fitter came to finish the job, and although it did look nice, we could see a very noticeable error in an overlap somewhere else on the same section that was present on one side but not the other.
We all took photos.
We weren’t angry, these things happen, but we could see our fitter was frustrated and confused as he detached the offending part again to take away.
Hubby and I are not fussy or faddy people as a rule, but we are paying a lot of money for the job and obviously want it done right.
We therefore sent an email and photos to the company, explaining our concern and why we hadn’t settled the bill yet.
Coming back from town a couple of hours later, I had a call to say the fault had been rectified and there was another fitter on our boat fitting the ‘skirt’ as we spoke.
I said we would be back within 20 minutes, and would his guy kindly wait so that we could approve the job and settle the bill (I hate owing money).
Ooooh, it looks lovely.
Ok we have about half an inch of extra fabric on the amended overlap, but we can live with that as there may be some shrinkage after the first rain when it moulds itself to the shape of the boat.
I rang the company, thanking them for their prompt service and saying how pleased we were. The covers are guaranteed for 5 years, so if we have any problems at all we should discover them in plenty of time.
Already, after speaking to us, a new boat friend has engaged the same company to supply and fit a winter cover for his cruiser, and another boat owner further down our pontoon has been eying up our covers with interest.
We’re wondering if we’d be entitled to a recommendation bonus!